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	<title>Comments on: Critical success factors of a money-transfer service in telecom</title>
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		<title>By: MTN-Orascom: What exactly is for sale? &#171; Consultant Value Added</title>
		<link>http://consultantvalueadded.com/2009/06/21/critical-success-factors-of-a-money-transfer-service-in-telecom/#comment-250</link>
		<dc:creator><![CDATA[MTN-Orascom: What exactly is for sale? &#171; Consultant Value Added]]></dc:creator>
		<pubDate>Wed, 28 Apr 2010 01:45:15 +0000</pubDate>
		<guid isPermaLink="false">http://consultantvalueadded.com/?p=869#comment-250</guid>
		<description><![CDATA[[...] if it plays out its cards right with what it knows best about innovative and dynamic pricing, mobile money and fantastic Value added services. Understandably Q-Tel and Orange need to watch this space [...]]]></description>
		<content:encoded><![CDATA[<p>[...] if it plays out its cards right with what it knows best about innovative and dynamic pricing, mobile money and fantastic Value added services. Understandably Q-Tel and Orange need to watch this space [...]</p>
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	<item>
		<title>By: Carlos Valdecantos</title>
		<link>http://consultantvalueadded.com/2009/06/21/critical-success-factors-of-a-money-transfer-service-in-telecom/#comment-134</link>
		<dc:creator><![CDATA[Carlos Valdecantos]]></dc:creator>
		<pubDate>Fri, 03 Jul 2009 09:05:58 +0000</pubDate>
		<guid isPermaLink="false">http://consultantvalueadded.com/?p=869#comment-134</guid>
		<description><![CDATA[UPDATE 3/07: Interesting article related to OTH&#039;s launch of mobile money services in Pakistan

Orascom&#039;s Mobilink unit launches mobile banking services in Pakistan
Thursday 02 July 2009
Service will enable users to open branchless bank accounts via authorised agents.

Egypt&#039;s Orascom Telecom, the largest Arab mobile operator by subscribers, said Thursday its Pakistani subsidiary, Mobilink, has launched mobile financial services.

Mobilink, Pakistan&#039;s market leader in cellular services, will be providing these services in association with Citibank under an arrangement by the State Bank of Pakistan, the Orascom Telecom, or OT, said in an emailed statement.

&quot;Offering access to financial services via a mobile connection is a project that has been very close to my heart for a long time. The case for mobile financial services is particularly strong in emerging markets where penetration of the financial sector is quite low,&quot; said Naguib Sawiris, Chairman and CEO of OT in the statement.

Mobilink and Citibank will work on Mobilink&#039;s retail infrastructure to extend the reach of financial services to people who did not previously have access to them, said the statement.

Mobilink users will be able to open branchless bank accounts through a registration process via authorized agents across the country, the statement said.

The service will allow users to maintain their accounts through their phones and make secure money transfers to any Mobilink number simply through SMS, said OT in the statement.

&quot;It is a good initiative, but most of the value addition of providing this kind of service goes to the bank (Citibank),&quot; said Shurouk Diab, an analyst at Beltone Financial.

Mobilink wants in the future to increase its partnership with Citibank by allowing subscribers to repay loans, purchase goods and services, pay bills, buy airtime and other services using their cell phones, the telecom operator said.

Orascom Telecom operates in markets in the Middle East, Africa and Asia and is traded on the Cairo and Alexandria Stock Exchange and on the London Stock Exchange.

Orascom shares were up 6.95 % to EGP31.29 at 0915 GMT.]]></description>
		<content:encoded><![CDATA[<p>UPDATE 3/07: Interesting article related to OTH&#8217;s launch of mobile money services in Pakistan</p>
<p>Orascom&#8217;s Mobilink unit launches mobile banking services in Pakistan<br />
Thursday 02 July 2009<br />
Service will enable users to open branchless bank accounts via authorised agents.</p>
<p>Egypt&#8217;s Orascom Telecom, the largest Arab mobile operator by subscribers, said Thursday its Pakistani subsidiary, Mobilink, has launched mobile financial services.</p>
<p>Mobilink, Pakistan&#8217;s market leader in cellular services, will be providing these services in association with Citibank under an arrangement by the State Bank of Pakistan, the Orascom Telecom, or OT, said in an emailed statement.</p>
<p>&#8220;Offering access to financial services via a mobile connection is a project that has been very close to my heart for a long time. The case for mobile financial services is particularly strong in emerging markets where penetration of the financial sector is quite low,&#8221; said Naguib Sawiris, Chairman and CEO of OT in the statement.</p>
<p>Mobilink and Citibank will work on Mobilink&#8217;s retail infrastructure to extend the reach of financial services to people who did not previously have access to them, said the statement.</p>
<p>Mobilink users will be able to open branchless bank accounts through a registration process via authorized agents across the country, the statement said.</p>
<p>The service will allow users to maintain their accounts through their phones and make secure money transfers to any Mobilink number simply through SMS, said OT in the statement.</p>
<p>&#8220;It is a good initiative, but most of the value addition of providing this kind of service goes to the bank (Citibank),&#8221; said Shurouk Diab, an analyst at Beltone Financial.</p>
<p>Mobilink wants in the future to increase its partnership with Citibank by allowing subscribers to repay loans, purchase goods and services, pay bills, buy airtime and other services using their cell phones, the telecom operator said.</p>
<p>Orascom Telecom operates in markets in the Middle East, Africa and Asia and is traded on the Cairo and Alexandria Stock Exchange and on the London Stock Exchange.</p>
<p>Orascom shares were up 6.95 % to EGP31.29 at 0915 GMT.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Carlos Valdecantos</title>
		<link>http://consultantvalueadded.com/2009/06/21/critical-success-factors-of-a-money-transfer-service-in-telecom/#comment-122</link>
		<dc:creator><![CDATA[Carlos Valdecantos]]></dc:creator>
		<pubDate>Wed, 24 Jun 2009 07:34:22 +0000</pubDate>
		<guid isPermaLink="false">http://consultantvalueadded.com/?p=869#comment-122</guid>
		<description><![CDATA[UPDATE 24th JUNE:

Interesting new related to money transfer agreement between Zain and Western Union.

---

Zain, Western Union announce alliance to deliver cross-border mobile money transfer services to Zap subscribers in Africa, Middle East

www.WirelessFederation.com/news: Zain, (KW: ZAIN), the leading mobile operator in the Middle East and Africa, and Western Union, (NYSE: WU) a global leader in money transfer, today announced that they will work together to deliver mobile money transfer services in countries in Africa and the Middle East through Zain’s new Zap platform.

The Zap service provides Zain customers access to a full range of transactional services from their mobile phones. Customers can interact with select bank accounts, top-up or transfer airtime, and move money to businesses, friends and family. The service allows customers to pay bills such as electricity, and can even be used to settle grocery bills in the supermarket. Zap has been operational in Kenya, Tanzania and Uganda for several months, making mobile banking services available to more than 100 million people in East Africa. Zain has announced plans to introduce Zap in 22 markets.

Western Union has a global agent network of more than 334,000 locations in 200 countries and territories. Once the service is launched with Zain, consumers will be able to send cash money transfers from participating Western Union® locations around the globe in the same way they do today. Zap customers who are enrolled in the service in select countries will be able to choose whether they want to receive their money in cash at a Western Union Agent location or in accounts tied to their mobile phones (their “mobile wallets”).

Money-transfer receivers who receive funds in their mobile wallets will be able to pay bills, buy airtime or cash out through the Zap service at more than 12,000 Zap agent locations in East Africa.

The service will be introduced in select countries when regulatory approval has been secured. The service with Zain will be operational in countries with significant international and intra-Africa remittance activity.

“Zain’s initiative has the potential to provide millions of people with access to convenient financial services for the first time,” said Gail Galuppo, Executive Vice President and Chief Marketing Officer, Western Union. “The ability to move money with a mobile phone is changing the landscape of financial services. We look forward to connecting Western Union’s global network with the Zap platform to extend services throughout Africa.”

According to industry group Aite, people living outside their country of origin sent nearly US$400 billion in remittances around the globe in 2008. Sub-Saharan Africa alone received an estimated US$10.8 billion in remittances in 2007.1 Major recipients of remittances include Nigeria, Kenya, Sudan and Uganda.

Announcing the launch, Dr. Saad Al Barrak, Zain Group CEO, said, “This service will enable the millions of people who are abroad to send money home swiftly to their friends and families not only in the cities but also directly to the villages across these countries.

“This partnership clearly demonstrates the revolutionary role mobile communication can play in improving the livelihoods of the communities we serve, proving that our Zain brand promise of ‘A wonderful world’ is more than just a slogan. We understand the vital role remittances play in sustaining families separated from the main breadwinner, and this service will add a measure of reassurance to those who rely on financial support from abroad.”

Western Union has established cross-border Mobile Money Transfer pilots in a variety of corridors around the globe. The Western Union service currently allows mobile subscribers in the Philippines to receive funds sent from select Western Union Agent locations directly into their mobile wallets. In the future, Western Union will also offer consumers the option to send funds directly from their mobile phones for pickup at Western Union Agent locations globally or directly to another mobile subscriber. Western Union is extending its global distribution network through alliances with mobile network operators.

According to independent research from Informa, by the end of 2013, more than 424 million mobile users will be sending money to other mobile users in the same country via their mobile phone, and 73 million will be sending money internationally via their mobile phones. The top three regions – Western Europe, North America, Africa and the Middle East are expected to account for more than 75 percent of the global international mobile money transfer gross transaction value.

This service and alliance with Western Union is a unique deal for Zain and falls within Zain’s “Drive11” program to focus on customer-facing services and commercial activities. “Drive11” is a component of the ACE* strategy designed to propel Zain into the world’s top-10 mobile telecommunications companies by the end of 2011.]]></description>
		<content:encoded><![CDATA[<p>UPDATE 24th JUNE:</p>
<p>Interesting new related to money transfer agreement between Zain and Western Union.</p>
<p>&#8212;</p>
<p>Zain, Western Union announce alliance to deliver cross-border mobile money transfer services to Zap subscribers in Africa, Middle East</p>
<p><a href="http://www.WirelessFederation.com/news" rel="nofollow">http://www.WirelessFederation.com/news</a>: Zain, (KW: ZAIN), the leading mobile operator in the Middle East and Africa, and Western Union, (NYSE: WU) a global leader in money transfer, today announced that they will work together to deliver mobile money transfer services in countries in Africa and the Middle East through Zain’s new Zap platform.</p>
<p>The Zap service provides Zain customers access to a full range of transactional services from their mobile phones. Customers can interact with select bank accounts, top-up or transfer airtime, and move money to businesses, friends and family. The service allows customers to pay bills such as electricity, and can even be used to settle grocery bills in the supermarket. Zap has been operational in Kenya, Tanzania and Uganda for several months, making mobile banking services available to more than 100 million people in East Africa. Zain has announced plans to introduce Zap in 22 markets.</p>
<p>Western Union has a global agent network of more than 334,000 locations in 200 countries and territories. Once the service is launched with Zain, consumers will be able to send cash money transfers from participating Western Union® locations around the globe in the same way they do today. Zap customers who are enrolled in the service in select countries will be able to choose whether they want to receive their money in cash at a Western Union Agent location or in accounts tied to their mobile phones (their “mobile wallets”).</p>
<p>Money-transfer receivers who receive funds in their mobile wallets will be able to pay bills, buy airtime or cash out through the Zap service at more than 12,000 Zap agent locations in East Africa.</p>
<p>The service will be introduced in select countries when regulatory approval has been secured. The service with Zain will be operational in countries with significant international and intra-Africa remittance activity.</p>
<p>“Zain’s initiative has the potential to provide millions of people with access to convenient financial services for the first time,” said Gail Galuppo, Executive Vice President and Chief Marketing Officer, Western Union. “The ability to move money with a mobile phone is changing the landscape of financial services. We look forward to connecting Western Union’s global network with the Zap platform to extend services throughout Africa.”</p>
<p>According to industry group Aite, people living outside their country of origin sent nearly US$400 billion in remittances around the globe in 2008. Sub-Saharan Africa alone received an estimated US$10.8 billion in remittances in 2007.1 Major recipients of remittances include Nigeria, Kenya, Sudan and Uganda.</p>
<p>Announcing the launch, Dr. Saad Al Barrak, Zain Group CEO, said, “This service will enable the millions of people who are abroad to send money home swiftly to their friends and families not only in the cities but also directly to the villages across these countries.</p>
<p>“This partnership clearly demonstrates the revolutionary role mobile communication can play in improving the livelihoods of the communities we serve, proving that our Zain brand promise of ‘A wonderful world’ is more than just a slogan. We understand the vital role remittances play in sustaining families separated from the main breadwinner, and this service will add a measure of reassurance to those who rely on financial support from abroad.”</p>
<p>Western Union has established cross-border Mobile Money Transfer pilots in a variety of corridors around the globe. The Western Union service currently allows mobile subscribers in the Philippines to receive funds sent from select Western Union Agent locations directly into their mobile wallets. In the future, Western Union will also offer consumers the option to send funds directly from their mobile phones for pickup at Western Union Agent locations globally or directly to another mobile subscriber. Western Union is extending its global distribution network through alliances with mobile network operators.</p>
<p>According to independent research from Informa, by the end of 2013, more than 424 million mobile users will be sending money to other mobile users in the same country via their mobile phone, and 73 million will be sending money internationally via their mobile phones. The top three regions – Western Europe, North America, Africa and the Middle East are expected to account for more than 75 percent of the global international mobile money transfer gross transaction value.</p>
<p>This service and alliance with Western Union is a unique deal for Zain and falls within Zain’s “Drive11” program to focus on customer-facing services and commercial activities. “Drive11” is a component of the ACE* strategy designed to propel Zain into the world’s top-10 mobile telecommunications companies by the end of 2011.</p>
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		<title>By: Emerging markets: Mobile market review: Uganda 2009 &#171; Consultant Value Added</title>
		<link>http://consultantvalueadded.com/2009/06/21/critical-success-factors-of-a-money-transfer-service-in-telecom/#comment-118</link>
		<dc:creator><![CDATA[Emerging markets: Mobile market review: Uganda 2009 &#171; Consultant Value Added]]></dc:creator>
		<pubDate>Sun, 21 Jun 2009 11:17:32 +0000</pubDate>
		<guid isPermaLink="false">http://consultantvalueadded.com/?p=869#comment-118</guid>
		<description><![CDATA[[...] a couple of posts: one related to the mobile telecom situation in Uganda, and other related to money-transfer and some other mobile financial services. Here’s the mobile market overview prepared by our [...]]]></description>
		<content:encoded><![CDATA[<p>[...] a couple of posts: one related to the mobile telecom situation in Uganda, and other related to money-transfer and some other mobile financial services. Here’s the mobile market overview prepared by our [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Carlos Valdecantos</title>
		<link>http://consultantvalueadded.com/2009/06/21/critical-success-factors-of-a-money-transfer-service-in-telecom/#comment-117</link>
		<dc:creator><![CDATA[Carlos Valdecantos]]></dc:creator>
		<pubDate>Sun, 21 Jun 2009 09:25:54 +0000</pubDate>
		<guid isPermaLink="false">http://consultantvalueadded.com/?p=869#comment-117</guid>
		<description><![CDATA[UPDATE 21st JUNE:

Interesting post related to Safaricom and M-Pesa service can be found here:
http://mmd4d.org/2009/05/29/mobile-money-by-m-pesa-a-need-or-a-luxury/

It inlcudes an interview with Michael Joseph who introduces the needs and benefits of the M-Pesa service, emphasizing its value outside the main urban areas where banking infrastructure is rarely available.

Enjoy it.
CVA]]></description>
		<content:encoded><![CDATA[<p>UPDATE 21st JUNE:</p>
<p>Interesting post related to Safaricom and M-Pesa service can be found here:<br />
<a href="http://mmd4d.org/2009/05/29/mobile-money-by-m-pesa-a-need-or-a-luxury/" rel="nofollow">http://mmd4d.org/2009/05/29/mobile-money-by-m-pesa-a-need-or-a-luxury/</a></p>
<p>It inlcudes an interview with Michael Joseph who introduces the needs and benefits of the M-Pesa service, emphasizing its value outside the main urban areas where banking infrastructure is rarely available.</p>
<p>Enjoy it.<br />
CVA</p>
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